Tag: internet

Old newshound investigates digital news

digital-media-classifieds
Image: Bob checks out Pravda on his Chinese smart phone – the go anywhere world

I think I already knew that 80% of Australians were dependent on digital news. Last week I was asked to give a talk at a business breakfast on ‘The past and future of newspapers’. It was a bit of a revelation, drawing on historical data and reflecting on my experience as a regional journalist in the early 1980s. At the time, the old technology (Linotype, lithography, telex, hand subbing) was making way for the computer revolution.

Prior to the mid-1980s, newspapers had an absolute monopoly over classified advertising. If you wanted to sell a car, employ someone, rent a house. hold a garage sale or post a death notice, the classifieds were the only option and they were not cheap.

The supremacy of what Rupert Murdoch once called ‘the rivers of gold’ started faltering, first with competition from specialist trade magazines and then from the fast-developing Internet.

Some brave journalists – call them early adopters – set out to start up their own newspapers. They worked from home and used desktop publishing. Their free newspapers offered ‘classies’ at heavily discounted prices and disrupted the business plan of media giants. The common response was to buy out the upstarts and shut them down.

Once the Internet began to gather momentum, advertisers started to find cheaper ways to sell things. Free on-line markets like Ebay further eroded the traditional profits of newspapers. The big media owners started to buy on-line businesses to compete on both levels. The resulting domination of digital media media advertising, mainly Facebook, has led, in this decade (2010-2021) in particular, to an accelerated decline in print newspapers.

For example, Rupert Murdoch’s once-dominant Herald Sun in Melbourne has come back to the pack. Last week Crikey did a bit of homework on the newspaper’s falling circulation figures (from a peak of 600,000 in 1990). Crikey discovered that the Herald-Sun had fallen to fourth place among News Corp’s Australian mastheads. It also lost its No 1 spot overall behind Nine’s The Age.

As of June 30, the Herald Sun had tumbled to 146,026 subscribers across print and digital products, according to internal figures reported to the US Securities and Exchange Commission.

Crikey’s Christopher Warren, who, during better times in newspapers, was president of the journalists’ union, wrote:

“The ‘Don’t read the Herald-Sun’ campaigners will be eager to claim credit for the masthead’s fall. They’ve been targeting the paper for its critical coverage of Melbourne’s 2020 lock-down.” 

This subscriber-only article prompted much comment on social media from Melbourne folk who apparently do not rate the Herald Sun. Mohamed Mohideen said on Facebook, “Most times they give it free in many places just to say they have a big circulation.

I use it for my cat litter.”

Global data and analytics company Nielsen says 80% of Australians turned to digital news and apps to stay informed in the June 2021 quarter. The total time spent peaked at 1.6 million hours on May 27, when the Victoria Government announced a seven-day lockdown. The next highest, 1.5 million hours, was on June 27, on the first day of the NSW Government lockdown.

Nielsen says the increase was primarily driven by news content consumed on mobile devices. The average daily time spent increased in June by 12%, compared to the same month in 2020. These figures, drawn from a Nielsen press release, are as much as the company is prepared to share. Because of a stalemate with IAB Australia, the trade association controlling on-line advertising, Nielsen stopped making the data public in January and has so far not resumed.

Nevertheless, the Internet being what it is, someone posted the June 2021 ratings on Twitter.

The June data showed ABC on-line in No 1 position with 12.83 ‘unique’ viewers, followed by news.com.au (11.72m), Nine (10.63m), 7News (9.45m) and The Guardian (6.71m) in fifth spot.

News Corp decided back in late 2017 to opt out of Australia’s system of measuring daily circulation, as reported by the Audit Bureau of Circulation. Since then, media analysts and commentators have had to rely on emerging surveys by data companies including Nielsen and Roy Morgan.

Media and marketing website Mumbrella commented that by withdrawing from the Audited Media Association of Australia, News dealt a near fatal blow to the future of print circulation audits in Australia.

News Corp said at the time advertisers should now look to Enhanced Media Metrics Australia (EMMA), which was created by the newspaper industry in 2013 to promote readership numbers, rather than circulation, as the key metric.

Eight years later, (EMMA) was ditched in favour of Roy Morgan’s ‘Total News’ metric.

The first release of Total News readership figures produced by Roy Morgan show that cross platform news reached 97% of the population aged 14+ (20.4 million) in the year to June 30, 2021.
Print (and digital) news saw a 6% increase, compared to the same period last year, now reaching 14.1 million people aged 14+.
Of the 20.4m readers, 1.3 million read newspaper print editions only; 12.8m consumed digital and print and 6.3m digital only.

When you read about the inevitable shift to digital media, it is hard to know how media owners will convince people to pay for it. According to the Australian National University’s Digital News Report 2021, the percentage of people paying for on-line news (13%) has changed little since 2020.  Of the non-payers, only 12% say they are likely to pay in the next 12 months. Only a third of Australians are aware that news outlets are less profitable than a decade ago or are concerned about it.

News Corp’s decision in 2020 to rationalise 112 regional titles across Australian has had ongoing ramifications. According to The Guardian, 20 of the regional papers owned by News Corp have been absorbed into the on-line editions of News Corp’s subscriber-only metropolitan newspapers.

Other cost-cutting measures include a decision to no longer deliver print newspapers to far flung regional Queensland (affecting Mt Isa, Longreach, Charters Towers, Emerald and towns in the State’s south-west).

PwC’s Entertainment and Media Outlook Report 2021 says that even before the pandemic, all major publishers were looking towards a predominantly digital news future to compensate for the loss of print circulation and print advertising revenue. Printed circulation revenue dropped by 6.7% in 2020 to A$735 million, and print advertising revenue fell 24% to $882 million.

As the report observed: “All major publishers leaned into rapid transformation and a shift to a a digital world.”

So here’s this week’s homework: are you a NO (newspaper only), a NAD (newspaper and digital) or a DO (digital only). Perhaps you may even be an NRN (never read newspapers). Do tell.

Here’s a few insights into the habits of digital newspaper readers, 54% of whom consume news over breakfast or on the daily commute:

  • 45% use mobile phones as the main device for reading news;
  • 27% of newspaper readers typically read 7+ issues per week;
  • 40% of newspaper readers spend 30 minutes or more reading;
  • 60% spend less than half an hour reading;
  • 10% actually pay for their on-line subscription;
  • 56% of Gen Z (aged 6-24) get their news from social media.

Alarmingly (well, I was alarmed), 10% of people over 75 get their news from social media. Let’s hope it’s not one of those obscure conspiracy-based outlets.

*I wrote about left handers a few weeks back. If you were trying to find the left handed guitar website, here it is: https://leftyfretz.com/

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One in three Aussie kids have a mobile phone

aussie-kids-mobile-phones
Image by FunkyFocus from Pixabay

Is there anything more likely to bring on a panic attack than misplacing your mobile phones? It’s around the house somewhere, isn’t it. You tried calling the number but alas, the battery is flat.

Those of you who cannot bear to be parted with your mobile phone might not know that 33% of Australian children between six and 13 own one. Another 14% of Aussie kids have access to a mobile – for example,  if they are going out alone, Mum might lend them hers. These numbers were collated in 2020 by the Australian Media and Communications Authority (ACMA).

I texted a mother of three to see what’s allowed in her house. We’ll call her Outraged Mother of Three (OMOT). She replied (on one of her 4.4 devices), that all of her kids (Grades 3-8) have phones.

“The youngest has a phone but it is not hooked up to a Sim or Wi-Fi. It was just the spare and now it’s lost.

“Due to excess use of said phones our children now no longer bring the phones to (our weekend retreat). They also have limitations on when they can use their phones.”

If you didn’t know, most Queensland schools do not allow children to use their mobiles during school hours.

OMOT says the main reason her children have phones is purely to be able to contact her, particularly when school is out.

ACMA’s research shows that children primarily use smart phones for playing games, using apps, watching videos, texting and keeping in touch with family/friends.

OMOT said one outcome of her kids having their own phones is they no longer watch TV, preferring YouTube videos.

“They also find it as a really good way to have group chats. Both of my older kids have group phone messaging with their mates from school.”

The impetus for revisiting mobile use in Australia (apart from changing last week’s distressing subject), was a blog I wrote seven years ago. In that column (May 2014), I recounted losing my mobile while on holiday in New Zealand. It was a new phone on a two-year contract, so losing it was a bit of a disaster.

The good news was that a Kiwi out jogging found it lying in the long grass outside my nephew’s house. His enterprising wife looked up the call log and dialled my wife’s mobile (as we were filling up the hire car and looking at travel insurance options). A 20 km detour later I was reunited with my then new android phone.

In 2021, after relying on them during Covid, Australians (and their children), are increasingly bound to their devices. They use them for a wide range of business, personal and entertainment communications. They send and receive emails, send and receive texts, check the odds on the footie, do internet banking and watch videos. They might check in on Facebook and interact with ‘friends’, send PM’s (private messages) to their close friends and maybe watch a music video or two. Very occasionally, they might ring someone up and have a convo (conversation).

The technology is amazing: really, it is. Thirty years ago when you were in a community choir, the choir director handed out printed scores on rehearsal night. The director would have ordered them from a music publisher and then waited weeks until they arrived in the letterbox. Now we can find and download scores (on our phones, even), print them out, and also find (free) audio rehearsal files.

The irony is that few people use the full capabilities of a smart device. I was chatting to a doctor at a barbecue when a helicopter flew overhead.

“That’ll be the rescue helicopter,” she said. She showed me an app on her phone which verified that it was indeed the rescue helicopter. The app showed where it had come from and where it was going (and when it would arrive). That’s no ordinary app, I’ll grant you, but it shows what is possible. In the days when we could travel the world, language apps were all the go. Just wave the phone at the waitress in Tokyo (who would hear a Siri-type voice intoning Shīfūdo ni arerugī ga arimasu (I’m allergic to seafood).

In 2014, when I wrote Hold the Phones, there were 11.9 million smart phones in Australia. Deloitte’s Mobile Nation report showed there were 17.9 million in circulation in 2019. It’s not just smart phones – the average internet user has 4.4 devices they use to interact with the net. The most popular devices were smart TVs, wearable devices and voice-controlled smart speakers.

See how you go with this list (5/8 for me).

  • Australians spend three hours a day using their smartphones;
  • 94% take their phones with them when leaving the house;
  • Almost 25% watch live TV on their phones at least once a week;
  • 23% stream film/TV series weekly;
  • 48% check their mobile phones at least once every 30 minutes;
  • 71% feel safer when they have their phone with them;
  • Just over 90% took at least one active step in on-linesecurity
  • 53% worry about over-reliance/addiction to their devices;

The results of a survey commissioned by ACMA showed that “nearly all Australians” (99%) accessed the internet in the previous six months in 2020 (up from 90% in 2019). I assume this includes the approx 1.7 million or so kids aged 6 to 13.

Nevertheless, the Australian Bureau of Statistics found that 2.9 million Australians were not on-line because of affordability, location or lack of digital literacy. Who knows how those people struggled last year.

ACMA’s survey (by Roy Morgan) found that Covid lock downs contributed to a significant increase in Internet-based activities. The use of communications apps soared, with 72% of Australian adults using one (up from 63% in 2019). Facebook Messenger was the most popular app (66%), followed by Zoom (43%).

There has been exponential growth in mobile data consumption – 9MB a month in 2018, according to the ABS, but growing at 40% a year.

So yes, the person opposite you staring at a screen on the commuter train is probably catching up on Mare of Easttown. This would account for the lack of eye contact and casual conversation and the panic when she realises she has gone past her stop.

It’s all very well to learn that children are already tech-savvy, but we need to find better ways to connect older Australians to the digital world. A report by the eSafety Commissioner found that  8% of Australia’s 8 million people aged 50 and over are  “digitally disengaged”. This means that 640,000 older Australians (74% of them over 70),  do not use the internet at all. Moreover, 6% of this target group showed no interest at all in improving “digital literacy”.

(By contrast, my 94 year old Godfather began using an Ipad long before I did. Ed)

As this research found, family and friends can play an important part in helping older Australians learn some digital tricks.

It seems like a no-brainer – get those digital-savvy kids to give Oma and Opa a few lessons – after they’ve done their homework, of course.

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Last week: I’m still not holding my breath.